Privacy Policy

Auto Collision Experts Privacy Policy

Effective Date: January 9, 2026

Auto Collision Experts (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or use our services.

This policy is written to comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Personal Information We Collect

We collect personal information directly from you and automatically when you use our website.

Information You Provide

Name
Email address
Phone number
Mailing address
Vehicle-related information (when requesting service)
Payment information (processed securely by third-party processors)
Job application information (if you apply for employment)

Information Collected Automatically

IP address
Browser type and device information
Pages visited and interactions on our website
Cookies and similar tracking technologies

2. Sensitive Personal Information

We may collect Sensitive Personal Information, such as:

Payment information
Precise location derived from IP address (limited use)

We use Sensitive Personal Information only as necessary to provide services, process payments, and comply with legal obligations.

3. How We Use Your Information

We use personal information to:

Provide auto collision repair services
Communicate with you about estimates, repairs, and appointments
Process payments
Improve our website and services
Send service-related or promotional communications
Comply with legal requirements
Prevent fraud and security issues

4. How We Share Personal Information

We may share personal information with:

Service providers (payment processors, website hosting, analytics providers)
Advertising partners (such as Google or Meta for advertising and analytics)
Legal authorities when required by law
Business transfers (sale, merger, or asset transfer)

We do not knowingly sell personal information for money.
However, under California law, some advertising activities may be considered “sharing”.

5. Your California Privacy Rights (CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and share
Access your personal information
Delete your personal information
Correct inaccurate personal information
Opt out of the sale or sharing of personal information
Limit the use of Sensitive Personal Information
Not be discriminated against for exercising your rights

6. How to Exercise Your Rights

You may submit a request by:

Email: acesunnyvale@gmail.com
Subject line: “California Privacy Rights Request”

We may verify your identity before processing your request.

Authorized Agents

You may designate an authorized agent to submit a request on your behalf. Proof of authorization may be required.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Meet legal and accounting obligations
Resolve disputes
Enforce agreements

8. Cookies & Advertising

We use cookies and similar technologies for website functionality, analytics, and advertising.
You may manage cookies through your browser settings or opt out through our Do Not Sell or Share page (see below).

9. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions or privacy requests, contact us at:
acesunnyvale@gmail.com

2. CALIFORNIA PRIVACY ADDENDUM

(Can be a separate page or section)

California Privacy Addendum

This section applies only to California residents and supplements the Privacy Policy above.

Categories of Personal Information Collected

Identifiers (name, email, phone number)
Commercial information (services requested)
Internet activity (website usage)
Financial information (payments)
Employment information (job applicants)

Purposes of Collection

Providing services
Customer support
Marketing and advertising
Website analytics
Legal compliance

Sale or Sharing

We do not sell personal information for money.
We may share personal information for advertising and analytics purposes.

Opt-Out Rights

California residents have the right to opt out of the sale or sharing of personal information at any time.

➡️ Use our “Do Not Sell or Share My Personal Information” page to opt out.

3. “DO NOT SELL OR SHARE MY PERSONAL INFORMATION” PAGE

(Required by CPRA – standalone page or footer link)

Do Not Sell or Share My Personal Information

Under California law, you have the right to opt out of the sale or sharing of your personal information.

Auto Collision Experts does not sell personal information for money.
However, we may share information with advertising and analytics partners.

How to Opt Out

To opt out, please email us at:

📧 acesunnyvale@gmail.com
Subject: “Do Not Sell or Share Request”

Please include:

Your full name
Email address
Description of your request

We will process your request as required by California law.

4. WHERE TO PLACE THESE ON YOUR WEBSITE

Minimum recommended setup:

Footer links:
- Privacy Policy
- California Privacy Addendum
- Do Not Sell or Share My Personal Information

A Diamond Certified Company 3rd Generation, Family Owned!